Privacy Policy

Privacy Policy

1. Introduction

ECO DAMAI SDN. BHD. (“we,” “us,” or “our”) operates the website ecodamai.com. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or inquire about our agricultural and landscaping machinery.

 

2. Information We Collect

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about our products (such as Forestry, Garden, or Water Management equipment). This may include:

  • Identity Data: Name, job title, and company name.
  • Contact Data: Email address, phone number, and physical office address.
  • Technical Data: IP address, browser type, and usage data collected via cookies and tracking technologies.

 

3. How We Use Your Information

We use the information we collect for various business purposes, including:

  • To provide services: Responding to your inquiries, providing quotes, and fulfilling orders.
  • To improve our website: Analyzing site traffic to enhance user experience and product presentation.
  • Communication: Sending marketing and promotional communications (you may opt-out at any time).
  • Compliance: Meeting legal obligations and preventing fraudulent activities.

 

4. Disclosure of Your Information

We do not sell, rent, or trade your personal data with third parties. We may share information with:

  • Service Providers: Trusted third parties who assist us in operating our website, conducting our business, or servicing you (e.g., logistics partners or IT support).
  • Legal Requirements: Where required by law, such as to comply with a subpoena or similar legal process in Malaysia.

 

5. Data Security

We implement appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please remember that no method of transmission over the internet is 100% secure.

 

6. Cookie Policy

Our website uses cookies to enhance your browsing experience. Cookies help us understand how the site is being used. You can choose to set your web browser to refuse cookies, though some parts of the site may not function properly as a result.

 

7. Your Rights (PDPA Compliance)

Under the Malaysian Personal Data Protection Act 2010, you have the right to:

  • Request access to the personal data we hold about you.
  • Request the correction of any inaccurate or incomplete data.
  • Withdraw your consent for us to process your data for marketing purposes.

 

8. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices or the content of such third-party sites.

 

9. Contact Us

If you have questions or comments about this policy, you may contact our Data Protection representative at:

  • Email: ecodamaisb@gmail.com
  • Phone: 011-5552 8829
  • Address: 25-2, JALAN BK 5A/3A BANDAR KINRARA, Puchong, Malaysia, 47180